“Work hard, have fun, and make history.”
“Life’s too short to hang out with people who aren’t resourceful.”
“One of the only ways to get out of a tight box is to invent your way out.”
“Your brand is what other people say about you when you’re not in the room.”
“If you never want to be criticized, for goodness’ sake, don’t do anything new.”
“I knew that if I failed I wouldn’t regret that, but I knew the one thing I might regret is not trying.”
“A brand for a company is like a reputation for a person. You earn reputation by trying to do hard things well.”
“The common question that gets asked in business is, ‘why?’ That’s a good question, but an equally valid question is, ‘why not?'”
“We see our customers as invited guests to a party, and we are the hosts. It’s our job every day to make every important aspect of the customer experience a little bit better.”
“What we need to do is always lean into the future; when the world changes around you and when it changes against you – what used to be a tailwind is now a headwind – you have to lean into that and figure out what to do because complaining isn’t a strategy.”