“Good design is good business.”
“To be successful, you have to have your heart in your business, and your business in your heart.”
“The toughest thing about the power of trust is that it’s very difficult to build and very easy to destroy. The essence of trust-building is to emphasize the similarities between you and the customer.”
“Follow the path of the unsafe, independent thinker. Expose your ideas to the dangers of controversy. Speak your mind and fear less the label of ‘crackpot’ than the stigma of conformity. And on issues that seem important to you, stand up and be counted at any cost.”
“Would you like me to give you a formula for success? It’s quite simple, really: Double your rate of failure. You are thinking of failure as the enemy of success. But it isn’t at all. You can be discouraged by failure—or you can learn from it. So go ahead and make mistakes. Make all you can. Because, remember, that’s where you will find success.”